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About Us

GemTrue

Made for your love of Tools & Equipment

At GemTrue, our customers' satisfaction is our top priority, and we strive to provide an unparalleled purchasing experience. We believe that our products' quality speaks for itself, and we take pride in manufacturing them in our own factory to ensure perfection.

Our unwavering passion for excellence is what drives us to constantly push the boundaries of what is possible in the industry. Our mission is to provide our customers with products that not only meet but exceed their expectations, both in terms of quality and value. We strive to achieve this by offering a diverse range of products that cater to the specific needs of our customers.

At GemTrue, we understand that our customers' success is our success, which is why we go above and beyond to ensure that our products are fairly priced and perfectly suited for their intended use. Our commitment to quality is reflected in every product we sell, and we are dedicated to providing our customers with the best possible purchasing experience from start to finish.

In conclusion, GemTrue is dedicated to revolutionizing the Jewelry tools and equipment industry by offering our customers a superior purchasing experience. Our passion for excellence, commitment to quality, and focus on delivering exceptional value set us apart from the competition. Trust us to deliver products that are perfectly suited for your needs and fairly priced, and let us help you achieve your goals.

Our Founding
The GemTrue Co., Limited idea was thought of by Gary Peckham and Judy Zhu in 2008 as a brand for mainly testing equipment that was being produced by their manufacturing company, Shenzhen Dikai Industrial Co., Ltd. simply known to many as Dikai Tools. At that time Dikai Tools was becoming a popular manufacturer, engineering professional tools and equipment for the Diamond and Jewellery Industry.
Early Growth

The inception of GemTrue Co., Limited is rooted in the visionary thinking of Gary Peckham and Judy Zhu, who recognized an opportunity to create a brand exclusively dedicated to testing equipment. In 2008, the duo leveraged the manufacturing capabilities of their company, Shenzhen Dikai Industrial Co., Ltd., which was already gaining recognition as a trusted manufacturer of professional tools and equipment for the Diamond and Jewelry Industry.

With the establishment of GemTrue, the company's focus became more targeted and streamlined, catering to the evolving needs of a rapidly growing industry. The brand quickly established itself as a leading provider of high-quality testing equipment, setting new standards of quality, performance, and reliability.

As a result of the company's commitment to excellence, GemTrue has become synonymous with innovation, offering a diverse range of products that are designed to meet the specific needs of the jewelry industry. The brand's unwavering dedication to quality has been a key driver of its success, and its products have gained widespread recognition and acclaim from customers worldwide.

In conclusion, Gerue's genesis is rooted in the foresight and ingenuity of Gary Peckham and Judy Zhu, who recognized the potential to create a brand exclusively focused on testing equipment. Their vision has since evolved into a company that is setting new standards of quality, innovation, and customer service. With a commitment to excellence at its core, GemTrue is poised to continue its journey of growth and success, catering to the evolving needs of the jewelry industry for years to come.

A New Leaf

As the global popularity of the GemTrue brand continued to surge in 2017, we recognized the need to establish a more independent identity for our company. In response to this, we took the bold decision to separate GemTrue from our manufacturing parent company, Dikai Tools, and transform it into a fully independent online retail store.

This strategic move allowed us to better align with our customers' needs by providing them with a more streamlined and personalized shopping experience. By becoming an independent entity, we were able to operate with greater agility and efficiency, which enabled us to expand our product offerings and better serve our customers worldwide.

Today, GemTrue stands as a testament to our unwavering commitment to quality, innovation, and customer service. As an independent retailer, we continue to offer an extensive range of high-quality testing equipment and jewelry tools that are perfectly suited to the evolving needs of our customers.

In conclusion, the transformation of GemTrue into an independent online retail store marked a significant milestone in our company's evolution. By breaking free from our manufacturing roots, we were able to better cater to our customers' needs, expand our product offerings, and provide a more personalized shopping experience. As we continue to grow and evolve, we remain committed to our core values of quality, innovation, and customer service, and look forward to continuing our journey of success and growth.

A New Era!

GemTrue represents a new era in the world of gemstone testing equipment and tools. Born from the success of Dikai Tools' original testing equipment, GemTrue has grown into a fully independent online retail store that serves customers from around the world.

Our commitment to quality, innovation, and customer service is at the core of everything we do, and our product offerings continue to expand to meet the evolving needs of our customers. At GemTrue, we are dedicated to providing our customers with the best possible products and services, backed by the knowledge and expertise of our experienced team.

As we look to the future, we remain committed to our core values, and will continue to evolve and grow to meet the needs of our customers in this new era of gemstone testing equipment. Whether you are a professional jeweler or a hobbyist, GemTrue has the products and expertise you need to succeed.